Contact Us
Please feel free to contact us if you have any questions regarding our products, orders, payments, shipping, returns/exchanges, or other website services. We value every customer's feedback and strive to provide timely, clear, and professional assistance.
Company Information:
Evelyn Grace LLC
Address:
3257 Colima St, San Antonio, TX 78207
Email:
erica@evelyngrace.store
support@evelyngrace.store
Phone:
726-259-9181
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)
Customer Service
To check your order status, modify order details, track shipping progress, or ask product-related questions, please contact us via our customer service email. To help us process your request quickly, please include your order number and any relevant information in your email.
Order & After-Sales Inquiries
Please contact us promptly if you encounter issues with payment, order confirmation, shipping delays, product quality, or returns and exchanges. We will verify the details of your situation and provide assistance in accordance with our published policies.
Response Time
We typically respond to inquiries within 1–2 business days. Please note that response times may be longer for inquiries received on weekends or during U.S. federal holidays.
We appreciate your understanding and support, and are committed to providing reliable, friendly service to every customer.